Questions people ask

Switch to Customise at the top of the page and open the item you want — a T-shirt, mug, keychain, bottle, bag, frame and so on. Choose the size, colour and print side where asked, upload your design, write any special instructions and place the order. Our team checks your design and confirms the price before printing.

Clear photos or images — JPG, PNG, WEBP or HEIC — or a PDF. Up to 5 files for one item, each up to 20 MB. The sharper the file, the better the print, so send the original photo or logo rather than a screenshot when you can.

You can print your own designs and photos, and logos or photos you have permission to use. When you upload, you confirm that you may use them. We may refuse a design that copies someone else's brand or work, or that is offensive or unlawful.

It depends on the item, your design, the print side and the quantity. Customised items show “Price confirmed after design check”: once you place the order, our team checks your design and confirms the price with you — on your order, by email and in the app — before printing starts. If the price does not suit you, the order is cancelled at no charge.

Upload any picture that shows what you have in mind — even a screenshot of the words or a style you like — and write the exact words in the special instructions.

Upload what you have — a photo, a sketch or your logo — and describe what you want in the instructions. Our team talks it through with you when they confirm the price.

Yes — for teams, schools, offices, events and shops. Set the quantity and write the sizes and names in the special instructions, or call or WhatsApp us on +91 91984 53644 first. The price for the whole order is confirmed before printing.

Very closely, but not always exactly. A screen lights colours up, while ink on fabric, ceramic, metal or plastic takes them a little differently, so a printed colour can look slightly different from your phone.

Message us straight away with your order number. Until printing starts we can update the design or the instructions.

Any delivery charge is shown at checkout before you place your order, or confirmed by our team before your order is sent. A ready product is sent once your order is confirmed; a customised item is printed after its price is confirmed, so it needs a little more time. Our team tells you when to expect it.

Yes, until printing starts. While your order is waiting for confirmation, cancel it yourself in My Orders; after that, message us straight away. Once printing has started, a customised order can no longer be cancelled.

Ready products are paid in cash on delivery. A customised order is placed without paying anything up front: our team confirms the price first, and you then pay on delivery or as our team tells you when they confirm it.

Tell us within 48 hours of delivery, with your order number and photos — we reprint it or refund it. Printed items cannot be returned for a change of mind.

Yes — clothing, footwear, cosmetics and gift items. Switch to Products at the top of the page to see what is in stock. If you do not find what you want, Customise lets you have it printed with your design.

Yes. Your files are stored privately and only you and our team can open them. They are used only to print your order, and we delete them whenever you ask.