01Where we deliver
We deliver to the addresses we can ship to. Enter your address at checkout; if we cannot deliver to it, our team tells you before anything is printed and the order is cancelled, with anything paid refunded in full.
02Delivery charges
Any delivery charge is shown at checkout before you place your order, or confirmed by our team before your order is sent.
03How long it takes
A ready product is packed once your order is confirmed. A customised item is printed after its price is confirmed, so it needs a little more time. How long delivery takes depends on the item, the quantity and where it is going — our team tells you when to expect your order, and we will not promise a day we do not control.
04Following your order
Every step shows in My Orders — from placed and confirmed to printing, on its way and delivered — on this website and in the app. We also email you updates when you have given us an email address.
05When it arrives
Please check your parcel when it arrives. If it is damaged, or an item is wrong, missing or misprinted, take photos of the parcel and the item and tell us within 48 hours of delivery — see our Refund & Return Policy.
06If nobody is home
Please keep your phone with you around delivery. If a parcel cannot be delivered and comes back to us, we contact you to arrange another delivery.
07Something is late
If your order is taking longer than we told you, message us on WhatsApp or by phone at +91 91984 53644 with your order number and we will find out where it is.